Tuesday, June 5, 2007

Secondhands Aluminuim Boat Florida.com

The model of the 8 P of obtaining an appointment

  1. Prepare the call
    Preparing for managing the different phases of the call:
    - the benefits for the customer;
    - possible questions to ask;
    - anticipate the objections.
    Organize supporting materials.
    not read a paper. There is a risk to assume a tone of voice style "answering machine" and have little flexibility to different situations (standard approach).
  2. Making contact with the other party
    healthy. Check the other party (with the possible management of the filter).
  3. Introduce
    name and role.
  4. Presenting the company
    Very fast (up to 15-20 ") leveraging on 2 / 3 statements of capacity (benefits that differentiate us from competition).
  5. the objective of the call
    possibly use a link to current events / person in common.
    Express the goal in a straightforward manner.
  6. Ask questions (open)
    Engaging the Customer.
    Gather information.
  7. Anticipating the objection
    not stop at the first "no", but not at the same time continue to press after the second. We should not convince at all costs (obstinacy).
  8. Propose the appointment
    Method proposal of the double positive (eg "I prefer to Monday morning or afternoon?") Be sure to be convincing. Summarize
    , healthy and allow our data.
    leave a positive even in the case of a failure.

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